FREE Damp Survey
At Home Energy Save GB, our free damp survey helps identify the cause of damp, mould and condensation within your property. Our experienced specialists provide expert advice and tailored recommendations to help protect your home from moisture damage and maintain a healthy, dry living environment.
WHY CHOOSE US?
When it comes to damp concerns, trust Home Energy Save GB to accurately identify the cause through a comprehensive free damp survey. Backed by decades of industry experience, our specialists provide honest, expert advice and practical recommendations to help protect your home from damp, mould and condensation.
- Experienced & Qualified Local Surveyors
- 40+ Years Experience
- KIWA Accredited
- 5 Star Google Reviews
- 25 Year Guarantee On All Services
Book your FREE Comprehensive Damp Survey now or call us on 0800 065 4044 to take the first step towards a drier and healthier home.
Book Your FREE Survey Here
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Customer Reviews
EXCELLENT Based on 1845 reviews Posted on Google Rebecca WilliamsTrustindex verifies that the original source of the review is Google. We are providing this review on the day of installation. We had DPC Plus installed. Installers arrived on time, were professional and completed the work to a good standard.Posted on Google Michal KvočekTrustindex verifies that the original source of the review is Google. I had a survey carried out to check for a possible damp or mould issue in my flat. The surveyor (Johnny) was very professional, thorough, and honest. After a careful inspection, he confirmed that there wasn't a problem they could help with. I really appreciated his approach because the survey was free, and he could have easily tried to find an issue that wasn't there. Instead, he was honest and gave me some genuinely useful advice on how to prevent future problems. I would definitely recommend their service.Posted on Google Andrew HattonTrustindex verifies that the original source of the review is Google. From survey to completion the service was excellent. Quick efficient work carried out to a very high standard. Kept us informed all through the job. The workmen nic and Sean were very friendly and kept us informed with regular updates through the works as we were not living in the property. Cleaned up after the work was finished. A job well done.Posted on Google Rachael TurnerTrustindex verifies that the original source of the review is Google. We had our survey completed by Dave, we had a few damp issues in the house that needed sorting before they got any worse. Dave was really thorough and went through all the issues and why it had happened and how it can be rectified. He helped us get a good price and informed us of what finance was available.Posted on Google Dorothy ShaleTrustindex verifies that the original source of the review is Google. Lads turned up on time good job donePosted on Google Beverly PeacockTrustindex verifies that the original source of the review is Google. The work undertaken by Nic ,Karl and Sean was of an excellent standard, they were always prepared to go the extra mile. The finish looks superb and I am very pleased with the final product.Posted on Google John TravisTrustindex verifies that the original source of the review is Google. Great team, lads got on with their work. Really pleased with the end resultsPosted on Google to donaldTrustindex verifies that the original source of the review is Google. We call a damp proof course service from this company and they sent Ben and Alex come to do the works. They are professional and nice, do the job efficiently and nice. Definitely recommended!Posted on Google JoanTrustindex verifies that the original source of the review is Google. The workmen were professional, Untime for work as well as clean up after. Thank you Ron and John. Definitely will recommend this Company.Posted on Google wendy ryanTrustindex verifies that the original source of the review is Google. Ben is a lovely polite young man he was very clean and tidy. And did an excelent job. Thank you.
What is the Free Damp Survey Process?
1. Book Your Free Damp Survey
Getting started is simple. Contact our team to arrange a convenient appointment at your property. We'll discuss any damp, mould or condensation concerns you have and schedule a free survey with one of our experienced damp specialists.
2. Comprehensive Property Assessment
Our specialist will carry out a thorough inspection of your property, assessing affected areas and investigating potential causes of damp. We examine visible symptoms, moisture levels and contributing factors to build a complete understanding of the issue.
3. Diagnosis & Recommendations
Once the survey is complete, we'll explain our findings in clear, straightforward language. You'll receive expert recommendations tailored to your property, outlining the most effective solutions to address the underlying cause and prevent future problems.
4. Free Survey Report
Following the inspection, you'll receive a detailed survey report summarising our findings and recommendations. This provides a clear action plan to help you tackle damp issues confidently and make informed decisions about any remedial work required.
Is a Damp Proofing Survey Really Necessary?
A damp proofing survey is one of the most important steps in resolving damp problems effectively. Damp, mould and condensation can often appear similar on the surface, but the underlying causes can vary significantly. Without a professional assessment, it is easy to misdiagnose the issue and invest in treatments that fail to address the root cause.
A professional damp survey helps identify exactly what is causing the problem, whether it is rising damp, penetrating damp, condensation or another form of moisture ingress. By understanding the source of the issue, homeowners can avoid unnecessary expense and ensure the correct solution is recommended from the outset.
At Home Energy Save GB, our free damp survey provides a thorough assessment of your property, allowing our experienced specialists to identify any signs of damp and provide clear, honest recommendations.

What's Included?
Our free damp surveys are designed for homeowners who have noticed signs of damp, mould or condensation and want professional advice on identifying the cause and solution. A typical free damp survey includes:
- Visual inspection of accessible internal and external areas of the property
- Assessment of visible signs of damp, mould, condensation and moisture damage
- Moisture readings taken from affected walls and surfaces where required
- Investigation into potential causes including rising damp, penetrating damp and condensation
- Review of ventilation, insulation and other factors that may be contributing to moisture issues
- Expert diagnosis of the underlying cause of the problem
- Professional recommendations tailored to your property’s specific requirements
- A clear, written survey report outlining our findings and suggested next steps
- Honest, no-obligation advice from an experienced damp specialist
What's Not Included?
Our free damp survey is designed to identify the cause of damp, mould and condensation issues and provide expert recommendations. To keep the survey completely free of charge, certain services are not included. A free damp survey does not include:
- Destructive investigations that require opening up walls, floors or ceilings
- Laboratory testing of building materials or samples
- Structural surveys or building condition reports unrelated to damp issues
- Specialist environmental testing, including air quality or mould spore analysis
- Thermal imaging surveys unless specifically agreed in advance
- Immediate remedial works or damp proofing treatments
- Electrical, plumbing or drainage inspections outside the scope of the damp assessment
- Independent mortgage, valuation or homebuyer reports
- Guarantees for existing damp proofing systems installed by third parties
Types of Damp We Look For
At Home Energy Save GB, our experienced specialists can accurately identify all types of damp through a comprehensive free damp survey. We assess your property in line with industry best practices, providing clear findings and expert recommendations to help protect your home from moisture damage and maintain a healthy, dry living environment.
Rising Damp
Rising damp occurs when groundwater travels upwards through masonry walls due to a damaged, ineffective or missing damp proof course (DPC). It is most commonly found in older properties and typically affects the lower sections of internal walls.
Common signs of rising damp include tide marks on walls, peeling paint or wallpaper, salt deposits and deteriorating plaster. If left untreated, rising damp can cause ongoing damage to decorative finishes, internal wall surfaces and the overall condition of your property.
During a free damp survey, our specialists can identify whether rising damp is present and determine the extent of the issue. We will provide expert recommendations on the most effective course of action, helping you address the problem before it leads to more significant damage and costly repairs.
Penetrating Damp
Penetrating damp occurs when water enters a property through defects in the external building fabric. Common causes include damaged brickwork, cracked render, deteriorating pointing, blocked gutters or faults around windows and doors. Unlike rising damp, penetrating damp can affect walls and ceilings at any level within a property.
Typical signs include damp patches, peeling paint, staining, mould growth and musty odours, particularly following periods of heavy rainfall. If left unresolved, penetrating damp can lead to ongoing damage to internal finishes and may contribute to wider structural issues over time.
As part of a free damp survey, our specialists will investigate the source of moisture ingress and identify the underlying cause of the problem. We will then provide clear recommendations to help prevent further water penetration, protect your property and restore a dry, healthy living environment.
Condensation
Condensation is one of the most common causes of damp within UK homes. It occurs when warm, moisture-rich air comes into contact with colder surfaces such as windows, external walls and ceilings, causing water droplets to form. Condensation is particularly common in kitchens, bathrooms, bedrooms and properties with poor ventilation.
Common signs include steamed-up windows, damp patches, mould growth and black mould around window frames, corners and external walls. Whilst condensation does not usually affect the structural integrity of a property, it can contribute to poor indoor air quality, damage decorations and create an unhealthy living environment.
During a free damp survey, our specialists can determine whether condensation is the cause of your damp issues and identify any contributing factors. We will provide tailored recommendations, which may include improving ventilation, upgrading insulation or reducing excess indoor humidity, helping to create a healthier, drier home.

When You Should Book a Damp Survey
If you’ve noticed damp patches, mould growth, peeling paint or wallpaper, musty odours or persistent condensation, it may be time to arrange a damp survey. These common signs can indicate underlying moisture issues that won’t disappear without identifying and addressing the root cause.
A professional damp survey can help determine whether the problem is caused by rising damp, penetrating damp or condensation, allowing the correct solution to be recommended. Identifying damp issues early can help prevent further damage to your property, avoid unnecessary repair costs and maintain a healthier living environment.
Free Damp Surveys Nationwide
Wherever you’re located, Home Energy Save GB provides free damp surveys to help homeowners identify and understand damp, mould and condensation issues within their property. Our experienced specialists carry out thorough assessments, helping to diagnose the cause of the problem and recommend the most effective solution.
With coverage across the UK, we make it easy to access professional damp advice without any upfront cost. Whether you’re concerned about rising damp, penetrating damp or persistent condensation, our team is here to provide clear guidance and honest recommendations to help protect your home and restore a dry, healthy living environment.
Our Follow-Up Damp Proofing Services
At Home Energy Save GB, we can expertly identify and treat all types of damp, offering long-lasting solutions to protect your home from moisture damage and maintain a healthy, dry living environment.
Energy Efficient Wall Coating
Energy-efficient wall coatings are a modern solution that helps protect your walls from damp while improving your home’s insulation. These specialised coatings create a breathable barrier that stops moisture from penetrating the walls, preventing issues like mould and damp patches. Unlike traditional damp proofing methods, energy-efficient coatings also reduce heat loss, helping to keep your home warmer and lowering energy bills.
Applied externally, these coatings are ideal for older properties or homes with damp problems caused by poor insulation. It requires specialist application with proper materials and processes, and requires minimal maintenance. Using wall coatings is a smart way to tackle damp whilst making your home more energy-efficient.


Elastomeric Energy Efficient Coating
Elastomeric energy-efficient coating is a high-performance solution designed to protect walls from damp while improving energy efficiency. This flexible, waterproof coating forms a durable barrier that prevents moisture from penetrating the surface, reducing problems like mould and damp stains. Its elastomeric properties allow it to expand and contract with the building, preventing cracks and maintaining long-lasting protection.
In addition to damp proofing, it provides excellent insulation, helping to keep your home warmer and reducing heating costs. The smooth, modern finish also enhances the appearance of your walls, giving the property a cleaner and more attractive look. Suitable for both internal and external walls, this coating is ideal for older properties or those prone to damp.
PIV Units
PIV units, or Positive Input Ventilation systems, are an effective way to reduce condensation and improve air quality in your home. They work by gently introducing fresh, filtered air into your property, pushing out damp, stale air and preventing moisture build-up on walls and ceilings.
By controlling humidity levels, PIV units help to reduce mould growth and keep your home healthier. They also improve energy efficiency by reducing the need for excessive heating caused by damp, cold air. Suitable for most homes, these units are easy to install and require minimal maintenance. Installing a PIV unit is a smart solution to tackle condensation and create a fresher, drier living environment.

Frequently Asked Questions
How much does a damp survey cost?
Early signs of damp often include mould on walls or ceilings, a musty smell, peeling wallpaper, or cold and wet patches on internal walls. You may also notice condensation on windows most mornings. These symptoms are often overlooked until they worsen. At Home Energy Save GB, we recommend booking a free damp survey as soon as these signs appear so the underlying cause can be identified and treated correctly before further damage occurs.
What happens during a free damp survey?
During a free damp survey, a specialist will inspect the areas of your property showing signs of damp, mould or condensation. They will assess visible symptoms, take moisture readings where appropriate and investigate possible causes such as rising damp, penetrating damp or poor ventilation. Following the inspection, you’ll receive a clear explanation of the findings along with professional recommendations tailored to your property’s specific requirements and condition.
How long does a damp survey take?
The length of a damp survey depends on the size of the property and the extent of the issues being investigated. In most cases, surveys take between 30 minutes and one hour to complete. During this time, our specialist will inspect the affected areas, assess any signs of moisture ingress and discuss your concerns. The aim is to gather enough information to accurately diagnose the problem and provide suitable recommendations.
Will I receive a report after my damp survey?
Yes, following your damp survey, you’ll receive a report outlining the findings of the inspection and any recommendations made by our specialist. The report is designed to provide a clear understanding of the issue, including the likely cause of the damp and any suggested remedial measures. Having this information in writing allows you to review the findings at your convenience and make informed decisions about protecting your property.


